Milnor Law PLLC

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Representation in FINRA Arbitrations

FINRA Dispute Resolution is a principal forum for securities-industry disputes, both between customers and member firms and among firms and their associated persons.

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Why this matters

Advice and representation across the full arbitration lifecycle.

FINRA Dispute Resolution is the principal forum for securities-industry disputes, both between customers and member firms and among firms and their associated persons.

01Representation in FINRA Arbitrations

Scope of the work

The firm represents claimants and respondents at every stage, from the statement of claim or answer through motion practice, discovery, panel selection, the hearing, the award, and any post-award proceedings to confirm or vacate it.

02Representation in FINRA Arbitrations

Customer and industry claims

Customer claims often turn on suitability and Regulation Best Interest, churning, unauthorized trading, misrepresentation, breach of fiduciary duty, and supervisory failures. Industry claims among member firms and their associated persons typically involve promissory notes, raiding, restrictive covenants, and Form U5 disclosures.

Expungement requests, to remove inaccurate or unsupported customer complaints from a registered representative's CRD and BrokerCheck record, are a recurring component of representative-side work. The firm handles expungement requests, from those raised within a customer arbitration to stand-alone (straight-in) requests under FINRA's current rules, and the court confirmation needed to complete them.

03Representation in FINRA Arbitrations

Approach

Strategy and theory of the case are determined at the outset and revisited as the record develops. Settlement is treated as a serious option throughout, but the matter is prepared for hearing from the first filing, panels can tell the difference.

FINRA arbitrations interact with parallel SEC and FINRA enforcement matters, with state and federal court proceedings, and with U4/U5 disclosure obligations. Those interactions are mapped explicitly at the framing stage.

Working with the firm on this matter

  1. 01

    File or answer

    Statement of claim, answer, and any counterclaim filed under FINRA rules.

  2. 02

    Panel

    Arbitrator selection, panel composition is a strategic decision.

  3. 03

    Discovery

    Production under the Discovery Guide; expert work; pre-hearing motions.

  4. 04

    Hearing

    Hearing presentation; closing; award. Post-award proceedings where needed.

04Representation in FINRA Arbitrations

When clients engage the firm

After a statement of claim is filed and an answer is due; on receipt of a customer complaint that may escalate; in the run-up to a U5 termination with possible disclosure consequences; or when a representative needs expungement of a prior customer complaint.

Adjacent

Related practice areas

  • Broker-Dealer & Investment Adviser

    FINRA, NYSE, and NASDAQ enforcement defense and disciplinary proceedings. Compliance counseling (including creating and improving policies) for RIAs, broker-dealers, and fund complexes.

    Read more →Broker-Dealer & Investment Adviser
  • Securities Fraud Defense

    Defense of insider trading, market manipulation, and accounting fraud matters, including those that proceed on parallel tracks before the SEC, CFTC, DOJ, and the SROs.

    Read more →Securities Fraud Defense
  • SEC Enforcement Defense

    Subpoena response, Wells notices, on-the-record interviews, settlement negotiation, and defense for individuals and entities under SEC or CFTC (Commodities Futures Trading Commission) investigation.

    Read more →SEC Enforcement Defense